A home warranty is a service contract that helps cover the cost of repairing or replacing major home systems and appliances that break down due to normal wear and tear. It’s different from homeowners insurance — which covers damage from events like fire, theft, or storms.

Coverage depends on the plan you choose, but most Concierge Warranty plans include essential systems like HVAC, plumbing, and electrical — plus options to cover major appliances like your refrigerator, oven, or washer and dryer.

Homeowners insurance protects you from unexpected disasters. A home warranty protects you from everyday breakdowns. Together, they give you complete peace of mind — covering both accidents and normal wear and tear.

It’s simple! When a covered item breaks, you file a claim with Concierge Warranty. We’ll connect you with a trusted local technician who will diagnose and fix the issue. You just pay a small service fee — we take care of the rest.

Coverage typically begins 30 days after activation, but exact start dates may vary depending on your plan. You’ll receive a confirmation email with all your coverage details once your plan is active.

Concierge Warranty works with a network of certified, vetted technicians to ensure quality service. In some cases, you may be able to use your own contractor — just reach out to our team before scheduling repairs.

Pre-existing conditions are generally not covered. However, if your system or appliance was in good working order at the time of activation, it may qualify. Always check your plan terms for full details.

Yes! We offer flexible plans to fit your home and budget. Whether you want basic system protection or full coverage for all major systems and appliances, we’ve got you covered.

You can file a claim anytime online through our Submit a Claim page or by calling our support team. Just tell us what’s wrong — we’ll handle the rest.

Once your claim is submitted, we’ll assign a qualified technician to diagnose the issue. You’ll be contacted to schedule service, and once the repair is complete, Concierge Warranty will reach out to advise you of the next steps.

Yes, each claim includes a small service fee — similar to a copay for a doctor’s visit. The amount depends on your plan, and it covers the cost of sending a technician to your home.

We know time matters! Most claims are handled within 24–48 hours. Emergency issues, like loss of heating or air conditioning, are prioritized for faster service.

We’ll send you a renewal notice before your plan expires. You can renew easily online, over the phone, or through your customer dashboard to keep your coverage active without interruption.

Absolutely! If you sell your home, you can transfer your Concierge Warranty to the new owner at no additional cost. It’s a great selling point and adds value to your property.

You can update your details anytime through your online account or by contacting our support team at claims@conciergereflorida.com.

We’re here to help! You can reach our friendly team by phone at (352) 706-8727 or by email at claims@conciergereflorida.com. Our hours are Monday–Friday, 9 AM–5 PM EST.

Yes! Our claims department is available 24/7 so you can file a claim or get emergency assistance anytime — day or night.

We’re not just about repairs — we’re about relationships. At Concierge Warranty, you’ll always speak to real people who care. We go the extra mile with fast claims processing, reliable technicians, and service that feels personal.